Why does the unsubscribe link not work?

In some rare cases the generated unsubscribe link in your campaigns ends in a “404 – Not Found” page. Same can happen for the confirm, profile link and sometimes for every link which uses the tracking feature. Make sure Mailster is installed and activated Permalinks work correctly You have setup a newsletter homepage Your server can […]

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Why do the links in my emails not work?

In some cases you were not able to reach the content of one of your links in a Mailster email. The confirmation link isn’t working If your subscribers cannot confirm their subscription please check your permalink structure is working (Settings => Permalink => Save) you’ve setup the newsletter homepage correctly your server can handle redirects […]

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Why does tracking not work?

When you send out your campaigns but your statistics say none of your subscriber open or click your campaign follow these steps Send a test campaign By sending a test campaign you can test the links. Mailster will wrap links in tracking links which do not actually track so it wont affect your statistics. If you have […]

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Permalink Structure

Mailster uses custom rewrite rules to process certain actions and to route users on the newsletter homepage. If you have problems with links this article can help.

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