To setup your custom autoresponder can take some time and event then you may have troubles get things going.Please check following points if you troubles with your autoresponders:

  1. Make sure your campaigns are getting sent.
  2. Are you able to send mails with WordPress in general?
  3. Are your autoresponders active?
  4. Do the conditions pass?
  5. Has the set time passed?
  6. Is your cron working?
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