Permalink Structure

Mailster utilizes custom rewrite rules for user navigation and link processing on the newsletter homepage. Issues with links may arise if Permalinks are not configured. To enhance URL appearance, visit Settings > Permalink and click “Save Changes” to refresh the permalink structure. For detailed guidance, refer to the official documentation.

Read More

Why does tracking not work?

If your campaign statistics show no opens or clicks, try sending a test campaign to check links, ensure Mailster isn’t blocked by firewalls, and verify there’s no conflicting “mailster” folder on your server. Remember, subscribers may just be busy, so give it some time.

Read More

Why do the links in my emails not work?

If subscribers can’t confirm their Mailster subscription or encounter broken links, ensure your permalink structure is set correctly (Settings => Permalink => Save) and verify your server supports redirects. These steps will help resolve issues like “404 – Page not found” errors in your campaigns.

Read More

Why does the unsubscribe link not work?

Occasionally, unsubscribe links in campaigns may lead to a “404 – Not Found” error. To resolve this, ensure Mailster is activated, permalinks are correctly set, and your server can handle redirects. If issues persist, consult your hosting provider for assistance.

Read More