Whenever you get a connection error when sending via SMTP like SMTP connect() failed. The most common reason for this problem is that your ESP (Email service provider) you have defined in your delivery settings doesn’t accept one of the used email addresses. Change the from, the reply-to and the bounce address to the email […]
If you’re sending your campaigns you’ll get sometimes subscribers marked as error
In some rare cases Mailster shows this error after an ajax request doesn’t respond a valid JSON: parsererror 200: SyntaxError: JSON.parse: unexpected character This error is often caused by third party plugins or some unexpected server outputs. Please open the developer console to see the problem of this error.
The Browser Console contains important information on Errors. While most of the errors shown are JavaScript related some server related information can get displayed as well. Chrome: Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools. Alternative method: Press either CTRL + SHIFT + I or F12 to open […]