What is a Cron Lock?

Mailster prevents duplicate emails by creating a cron lock during campaign processing. If a lock is active, you’ll see a notification when accessing the cron URL. Locks are released automatically after processing, but may require manual release if a timeout or error occurs. Adjust email volume if you frequently encounter locks.

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How do I know if my cron is working correctly?

Mailster requires a cron job to send campaigns. Check its status under Newsletter > Settings > Cron, where you can see the last trigger time and details. If the cron hasn’t run recently, verify your cron settings and ensure the secret hash hasn’t changed.

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How can I setup a cron job?

Ensure your email campaigns are sent correctly by properly setting up your cron. You can use WP-cron for automatic scheduling or opt for a real cron job for more control. Check your host’s guidelines for setup and troubleshooting to ensure smooth operation.

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The latest cronjob hasn’t been finished

Email delays may lead to server timeouts and inaccurate statistics. If you receive a notification, it could be temporary and may resolve itself. For recurring issues, consider increasing your server’s memory limit or reducing the number of emails sent at once in newsletter settings.

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Why my campaigns do not get sent?

If your email campaign isn’t sending, check key settings: verify newsletter delivery and cron job functionality, ensure server resources are adequate, and confirm you’ve selected recipients. Additionally, review any potential server issues or conflicts with third-party plugins. For assistance, contact your provider if you hit sending limits.

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